Data Protection Policy

Peppy Puppy Data Protection Policy

At Peppy Puppy, we prioritize the privacy and security of our customers. This Data Protection Policy explains how we collect, use, and protect your personal information when you interact with our website and services. We are committed to ensuring your personal data is handled in accordance with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR).

1. Information We Collect

When you make a purchase or interact with our website, we may collect the following personal data:

• Personal Identification Information: Name, email address, shipping address, phone number, etc.
• Payment Information: Credit card details, billing address, and other payment data for processing transactions.
• Purchase History: Details of products you’ve purchased from Peppy Puppy, including dog accessories, dog clothing, and pet grooming products.
• Usage Data: Information about how you interact with our website, such as browsing behavior, time spent on pages, and products viewed.
• Marketing Preferences: Data related to your preferences for receiving email marketing, special offers, and product recommendations.

2. How We Use Your Information

We use the information we collect to:

• Process Orders: Complete purchases and ensure delivery of your dog products.
• Improve Customer Experience: Provide personalized recommendations for dog clothing, pet accessories, and other products based on your preferences and purchase history.
• Marketing and Promotions: Send you promotional emails, newsletters, and exclusive offers related to dog accessories and puppy essentials. You can opt-out of marketing communications at any time.
• Customer Support: Address your queries, process returns, and provide assistance regarding your purchases.
• Legal Compliance: Fulfill any legal obligations, such as tax and accounting purposes.

3. Data Protection and Security

We take the protection of your personal data seriously. We implement industry-standard security measures to ensure your information is safe from unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure Payment Processing: We use encrypted payment gateways for processing transactions.
• Data Encryption: Your personal information is stored securely with encryption techniques to safeguard your privacy.
• Access Control: Only authorized personnel within Peppy Puppy have access to your personal data.

4. Sharing Your Information

We may share your personal data with trusted third-party service providers to process payments, fulfill orders, and send marketing communications. All third parties are required to handle your data in accordance with our Data Protection Policy and applicable laws.

We do not sell, rent, or trade your personal data to third parties for marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your shopping experience, analyze website traffic, and personalize your browsing experience. By using our website, you consent to the use of cookies. You can manage or disable cookies in your browser settings, though some features may not work as intended without them.

6. Your Rights

Under GDPR and other data protection laws, you have the following rights:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Portability: You may request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [your email address].

7. Retention of Personal Data

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. If you wish for your data to be deleted, you may request this at any time.

8. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately so we can delete that information.

9. Changes to This Policy

We reserve the right to update this Data Protection Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the bottom of the policy. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions, concerns, or requests related to this Data Protection Policy, please feel free to contact us at:

Peppy Puppy
Email: contact@peppy-peppy.com