Privacy Policy

Peppy Puppy Privacy Policy

At Peppy Puppy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.peppy-puppy.com or make a purchase from our online store. We prioritize your trust and aim to ensure your shopping experience is both secure and transparent.

Personal Information We Collect

When you visit our website, we automatically collect certain data about your device, including:

  • Device Information: This includes your web browser, IP address, time zone, cookies, and the pages you visit. We use this data to improve our site and optimize your browsing experience.
  • Order Information: When you make a purchase, we collect personal details such as your name, shipping address, billing information, payment data (credit card numbers), and email address. This information is necessary to process your orders and provide a seamless shopping experience.

We collect this information using the following technologies:

  • Cookies: These are small data files placed on your device to enhance site functionality. For more information on managing cookies, visit All About Cookies.
  • Log Files: These track actions on our site, including IP addresses and browser types.
  • Web Beacons & Pixels: These are used to monitor your interaction with our website, helping us improve your shopping experience.

How We Use Your Personal Information

We use Order Information to process and fulfill your orders, including:

  • Order Processing: To handle payments, arrange shipping, and send order confirmations.
  • Communication: To contact you with updates, offers, and other product information based on your preferences.
  • Fraud Prevention: To identify and screen for potential fraud or risk.
  • Targeted Advertising: Based on your browsing behavior, we may send personalized marketing messages related to our dog accessories, puppy essentials, or dog clothing.

We use Device Information to improve our website’s performance and security, including:

  • Site Analytics: To understand how users interact with our site and optimize the customer experience.
  • Advertising Optimization: To assess the effectiveness of our marketing campaigns and improve targeting.

Sharing Your Personal Information

We share your personal data with trusted third parties for the following purposes:

  • Shopify: We use Shopify to manage our online store. Learn more about how Shopify handles your personal information here.
  • Google Analytics: We use Google Analytics to understand how our customers engage with the site. For more information on how Google uses your data, visit Google Privacy Policy. You can opt out of Google Analytics here.

Additionally, we may share your data to comply with legal obligations or to protect our rights.

Behavioral Advertising

We may use personal information to send you targeted ads or marketing communications that we believe will be of interest to you. For more details about how targeted advertising works, visit the Network Advertising Initiative’s.

To opt out of personalized ads:

Alternatively, you can visit the Digital Advertising Alliance’s Opt-Out Portal.

Do Not Track

Please note, we do not alter our data collection practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to:

  • Access your personal information.
  • Correct any inaccuracies in your personal data.
  • Delete your personal information, subject to legal requirements.

If you wish to exercise any of these rights, please contact us at contact@peppy-puppy.com.

Additionally, your data may be transferred outside of Europe to Canada or the United States for processing.

Data Retention

We retain your Order Information for as long as necessary to fulfill your order and comply with legal obligations. If you wish to have your data deleted, please contact us.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or to comply with legal, operational, or regulatory requirements. Please review this page periodically for any updates.

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children under 18.

Text Marketing Terms & Conditions

By subscribing to Peppy Puppy’s text marketing services, you consent to receiving SMS notifications, including order updates and promotional offers. Standard message and data rates may apply. To opt-out, reply STOP to any text message or use the unsubscribe link provided.

For any inquiries, text HELP or contact us directly.